Thank you for your purchase. We hope you are happy with your purchase. However, if you receive defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Attn: Returns RMA # 372, 3, Dum Dum Rd, Near Purbita Apartment, Surer Math, Melabagan Estate, Basak Bagan, Kolkata, West Bengal 700074 India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
● Other than books
● books damaged in the hand of the customer
● any item after 7 days of receiving
● Guideline – We can arrange the replacement from our college street book shop partner ‘Aranyamon’ if you choose.
If you have any questions concerning our return policy, please contact us at:
phone/whatsapp – 90513 70116
or mail us firstname.lastname@example.org